(Adress of the receiver :)

The Manager

Ocean View Restaurant

Hillside Court


Dear Sir,

I am writing to complain about the meal we had at your restaurant last Saturday. It was  not what I expect from a restaurant with your reputation. We arrived at 7:30 , having booked a table earlier by phone .  the head waiter had no knowledge of our booking .  , or perhaps  , the restaurant was not full and we were able to stay .

When we had ordered our meal, the waiter told us there would be a short delay . It was then 7:45 . We sat and waited for our first course .

Moving on to the food, the menu had stated that the soup was "homemade" but it  came from a tin. We also ordered "fresh" prawns but these were  not fresh , as they were still frozen in the middle .  when we tried to complain the staff seemed to take no interest at all.

 I do not feel the service or the food was worth the 48.90 dollars that we had to pay . I am therefore enclosing a copy of the bill and I would be grateful if you would send me a complete refund as soon as possible .

Yours Faithfully,

Robyn Smith

Robyn Smith (Mrs)